Lead capture & qualification
Receive inbound WhatsApp messages, structure the data, qualify the request and route it to the right owner or CRM record.
WhatsApp automation services
Automate the conversation without losing control of the business process.
VYNERIQ builds WhatsApp workflows for lead capture, qualification, booking, support, notifications and CRM handoff. The system is designed around message state, duplicate protection, human escalation and observable failure paths — not just a chatbot demo.
Booking & handoff
Connect calendars, CRM systems and human escalation so automation stops cleanly when a person needs to take over.
Reliable messaging
Track message IDs, retries, API failures, duplicate webhook events and recovery so one conversation does not create repeated business actions.
Typical first scopes
WhatsApp → CRM
Capture a lead, validate required fields, create or update the right CRM record and notify the owner.
WhatsApp → booking
Collect intent, check availability, create a booking path and escalate exceptions to a human.
WhatsApp → Sheets / database
Write structured messages into an operational data store with duplicate protection and visible error handling.
Production controls
Message delivery is only one part of the workflow.
The implementation can include API/webhook handling, deterministic validation, idempotency, state, retry policy, human review and handover documentation. If you already have a brittle workflow, start with the free Automation Reliability Audit.
Send the current process →